Are you facing an Orbi router sync error? Unable to connect Orbi router with satellite? Does your Orbi router not detecting satellite? Wondering how to sync Orbi router with satellite? Well, you need to connect your Orbi satellite to access the orbit.net admin panel for a seamless internet connection. If the Orbi Satellite won't sync, it means that you can't enjoy the extended network. In this blog, we have discussed some troubleshooting tricks that assist in fixing the Orbi router sync failed issue. Keep reading and check out the steps.
Steps to Fix Orbi Not Connecting Satellite
It is very frustrating when your Orbi router is not connected to the satellite. When the Orbi fails to connect to the satellite, you won’t enjoy the seamless internet connection. Here are the steps that will help you in resolving the issue:
Method 1: Sync the Orbi Router Properly
Sometimes the users do not follow the proper steps to sync the Orbi router, due to which Orbi router sync failed. Follow the below steps to sync the Orbi router with the satellite:
Firstly, place your Orbi router and satellite in the same room.
After that, connect your Orbi satellite to the power socket and switch it on.
If the LED light is not blinking on the Orbi satellite, press the power on or off button. Thereafter, wait for some time until the solid white light starts blinking on the satellite.
Next, press the sync button located on your Orbi router and then wait for 2 minutes. Press and hold the sync button on the satellite.
A blue LED light on the satellite indicates that the Orbi router is synced with the satellite and the connection is good.
If you see purple or magenta LED light, it means Orbi Satellite sync failed. In this case, repeat the above process to sync the Orbi router with the satellite.
Method 2: Check the Compatibility
When you are trying to connect the Orbi router to the satellite, you need to check the compatibility of your Orbi router and satellite, as the satellite is not compatible with all the Orbi routers. If the satellite and router are from Orbi, then it does not mean you can sync them, and they work optimally together. For the smooth working of the Orbi router, you are required to connect the Orbi router with the compatible satellite.
Method 3: Decrease Distance between Orbo Satellite and Router
If the distance between the Orbi satellite and router is too much, you can face the Orbi satellite won't sync issue. To fix the issue, you are required to place the Orbi router closer to the satellite. But make sure not to put it too close to the satellite as the device's signals can clash with it at any time and cause technical glitches.
Method 4: Orbi Router Firmware Update
The outdated firmware is the main issue for the Orbi router sync error. So, you need to ensure that you are using the updated version of the firmware to sync the satellite with the Orbi router. Here are the steps to update the firmware of the Orbi router:
The first step is to connect your computer or laptop to the internet connection.
Open any internet browser and enter orbilogin.net or orbilogin.com in the address bar of the internet browser.
It will redirect you to the Orbi login web page.
Once you reach the Orbi login web page, enter the username and password in the respective fields.
Click on the Sign-in button to navigate to the dashboard.
Go to the settings and then choose the “advanced” option.
Click on the “update” tab and click on the “firmware update” option.
Follow on-screen instructions to complete the firmware update process.
At last, try to sync your Orbi router to the satellite.
We hope that by following the above instructions, you can troubleshoot the Orbi router sync error without any hassle.